FAQs – Deben Shutters
Made to Measure Shutters – Serving Ipswich, Suffolk, Essex and East Anglia
At Deben Shutters, we know that choosing the right shutters for your home or business is an important decision. To help you make an informed choice, we’ve compiled answers to some of the most common questions about our made to measure shutters, including design options, installation, pricing, and maintenance.
Whether you’re wondering about the benefits of shutters, custom colour options, lead times, or accessibility solutions, you’ll find everything you need right here.
About Deben Shutters
We supply and install made to measure shutters across Ipswich, Suffolk, East Anglia, and Essex. If you’re unsure whether we cover your area, feel free to contact us.
Deben Shutters is an independent, customer-focused business run by Bryan Ashford. We pride ourselves on honest pricing, expert craftsmanship, and a friendly, professional service.
Yes! We offer a free, no-obligation consultation where we discuss your requirements, provide expert advice, and give you a realistic, competitive quote.
You can book a consultation by calling 07977 007 574 or by contacting us.
Shutter Types & Features
We supply and install a range of custom-made shutters, including Full Height Shutters,
Café Style Shutters , Tier-on-Tier Shutters, Tracked Shutters, Fauxwood Shutters, Hardwood Shutters, Specialist Shutters and Bespoke Shutters for unusually shaped windows.
Shutters provide Privacy & Light Control, Energy Efficiency and are Low Maintenance and make you home look great.
We offer 63mm, 76mm, and 89mm slat depths, as well as a light-reducing slat option for those who prefer a darker room.
Yes! We offer:
Traditional Centre Tilt – A classic, visible tilt rod.
Offset Tilt – A side-mounted tilt for a more subtle look.
Hidden Tilt – A built-in mechanism for a modern, minimalist finish.
Customisation & Colours
Yes! Our shutters are available in a range of standard colours. We can also colour-match to Farrow & Ball, Dulux, or RAL shades to match your home’s décor.
Yes! We specialise in bespoke shutters for unique shapes, including triangles, arches, circles, and irregular designs.
Installation & Lead Times
Our standard lead times are:
Hardwood Shutters – Typically 10-11 weeks from order to installation.
Fauxwood Shutters – Usually around four weeks.
Other custom shutters – Lead times depend on your design and material choices.
Shutters can be:
Inset within the window reveal to clear handles and vents.
Surface-mounted on the wall, framing the window for a more decorative look.
Not much! We just ask that you clear the window area before our team arrives to ensure a smooth fitting process.
Pricing & Payments
The price of shutters depends on size, material, design, and custom features. We always provide a detailed, transparent quote during your free consultation.
Yes, we typically require a deposit when placing your order, with the balance due upon completion of installation.
We accept bank transfers and other common payment methods—please ask for details during your consultation.
Care & Maintenance
Shutters are easy to maintain:
Hardwood & Fauxwood Shutters – Wipe with a soft, damp cloth.
Painted or Stained Shutters – Use a microfibre cloth to remove dust.
Avoid excessive moisture on wooden shutters to prevent damage.
Yes! Fauxwood shutters are made from polyvinyl, similar to uPVC, making them completely moisture-resistant—perfect for bathrooms, wet rooms, and kitchens.
Accessibility & Specialist Shutters
Yes! We provide custom solutions for accessibility, including bi-fold shutters that are easy to reach and adjust for wheelchair users.
Absolutely and especially useful for shading, insulation and privacy.
